1. Who we are and what this agreement does

We Ghost L.L.C. of 170 S. Green Valley Parkway, Suite 300, Henderson, NV 89012 (“we”, “us” or “our”) license you to use:

  • GHOST ® App mobile application software on the Apple App Store and the Google Play Store (App) and any updates or supplements to it.
  • The related online documentation (Documentation).
  • The service you connect to via the App and the content we provide to you through it (Service).

as permitted in this EULA.

  1. Apple App Store and Google Play Store's terms also apply

The ways in which you can use the App and Documentation may also be controlled by the rules and policies of the applicable App Store from who you have downloaded the App.  The relevant App Store’s rules and policies will apply instead of these terms where there are differences between the two.

  1. Operating system requirements

To access the App using your smartphone or other device, your device must satisfy certain system requirements. These requirements can be found on the Google or Apple App marketplaces, or wherever the App is available for download.

To the extent permitted by applicable law, the following supplemental terms shall apply when accessing the App through specific devices. 

By downloading the App from a device made by Apple, Inc. (“Apple”) or from Apple’s App Store, you specifically acknowledge and agree that:

  • These Terms of Use are between Ghost and you; Apple is not a party to these Terms.
  • The license granted to you in this EULA is limited to a personal, limited, non-exclusive, non-transferable right to install the App on the Apple device(s) authorized by Apple that you own or control for personal, non-commercial use, subject to the ‘Usage Rules’ set forth in Apple’s App Store Terms of Services.
  • Apple is not responsible for the App or the App’s content and has no obligation whatsoever to furnish any maintenance or support services with respect to the App.
  • In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App, if any, to you. 
  • Apple and its subsidiaries are third party beneficiaries of this EULA and upon your acceptance of the terms and conditions of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third party beneficiary.

By downloading the App from Google Play (or its successors) operated by Google, Inc. or one of its affiliates (“Google”), you specifically acknowledge and agree that:

  • to the extent of any conflict between (a) the Google Play Terms of Services and the Google Play Business and Program Policies or such other terms which Google designates as default end user license terms for Google Play (all of which together are referred to as the “Google Play Terms”), and (b) the other terms and conditions in this EULA, the Google Play Terms shall apply with respect to your use of the App that you download from Google Play; and
  • you acknowledge that Google does not have any responsibility or liability related to compliance or non-compliance by Ghost or you (or any other user) under this EULA or the Google Play Terms.
  1. How to tell us about problems

Contacting us (including with complaints). If you think the App or the Services are faulty or misdescribed or wish to contact us for any other reason please email our customer service team at support@ghostlifestyle.com or telephone them on +1-844-446-7888. 

How we will communicate with you. If we have to contact you we will do so by email or by SMS, using the contact details you have provided to us.

  1. Changes to these terms

We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce. 

We will give you at least 30 days notice of any material change by sending you an email or SMS with details of the change or notifying you of a change when you next start the App. 

If you do not accept the notified changes you will not be permitted to continue to use the App and the Service. 

  1. Update to the App and changes to the Service

From time to time we may automatically update the App and change the Service to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively we may ask you to update the App for these reasons. 

If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App and the Services. 

The App will always work with the current or previous version of the operating system (as it may be updated from time to time) and match the description of it provided to you when you bought it.

  1. If someone else owns the phone or device you are using

If you download or stream the App onto any phone or other device not owned by you, you must have the owner's permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or other device. 

  1. We are not responsible for other websites you link to

The App or any Service may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any). 

You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them. 

  1. License Grant. In return for you agreeing to comply with these terms, we grant you a limited, non-exclusive, and nontransferable license to:
  1. download, install, and use the App for your personal, non-commercial use on up to three devices owned or otherwise controlled by you (each, a “Mobile Device”) strictly in accordance with the App’s Documentation; and 
  2. access, stream, download, and use on such Mobile Device the Content and Services (as defined in Section 13) made available in or otherwise accessible through the Application, strictly in accordance with this EULA and the Terms of Use and Terms of Service [https://uk.ghostlifestyle.com/policies/privacy-policy] applicable to such Content and Services.
  1. License Restrictions. You shall not: 
  1. copy the App, except as expressly permitted by this license;
  2. modify, translate, adapt, or otherwise create derivative works or improvements, whether or not patentable, of the App;
  3. reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the App or any part of it;
  4. remove, delete, alter, or obscure any trade marks or any copyright, trade mark, patent, or other intellectual property or proprietary rights notices from the App, including any copy within it;
  5. rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the App, or any features or functionality of the App, to any third party for any reason; or
  6. remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the App.
  1. Intellectual Property Rights. All intellectual property rights in the App, the Documentation and the Services throughout the world belong to us (or our licensors) and the rights in the App and the Services are licensed (not sold) to you. You have no intellectual property rights in, or to, the App, the Documentation or the Services other than the right to use them in accordance with these terms.
  2. Your Privacy. Under data protection legislation, we are required to provide you with certain information including who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in https://uk.ghostlifestyle.com/policies/privacy-policy and it is important that you read that information. You acknowledge that when you download, install, or use the App, we may use automatic means (including, for example, cookies and web beacons) to collect information about your Mobile Device and about your use of the App. You also may be required to provide certain information about yourself as a condition to downloading, installing, or using the App or certain of its features or functionality, and the App may provide you with opportunities to share information about yourself with others. All information we collect through or in connection with this App is subject to our Privacy Policy [https://uk.ghostlifestyle.com/policies/privacy-policy]. By downloading, installing, using, and providing information to or through this App, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
  3. Content and Services. The App may provide you with access to our websites located at www.ghostlifestyle.com, www.ghostenergy.com, www.au.ghostlifestyle.com, and www.uk.ghostlifestyle.com (the “Websites”) and products and services accessible thereon, and certain features, functionality, and content accessible on or through the App may be hosted on the Websites (collectively, “Content and Services”). Your access to and use of such Content and Services are governed by our Terms of Use [https://uk.ghostlifestyle.com/pages/terms-of-use], Terms of Sale [https://uk.ghostlifestyle.com/pages/terms-of-sale], Subscription Terms, Loyalty Program Terms and Privacy Policy [https://uk.ghostlifestyle.com/policies/privacy-policy], which are incorporated into this EULA by this reference. Your access to and use of such Content and Services may require you to acknowledge your acceptance of such additional terms or policies and/or to sign up for an account with us, and your failure to do so may restrict you from accessing or using certain of the Application’s features and functionality. Any violation of any of these additional terms will also be deemed a violation of this EULA.
  4. Updates. We may from time to time in our sole discretion develop and provide App updates, which may include upgrades, bug fixes, patches, other error corrections, and/or new features (collectively, including related documentation, “Updates”). Updates may also modify or delete in their entirety certain features and functionality. You agree that we have no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Based on your Mobile Device settings, when your Mobile Device is connected to the internet either:
    1. the App will automatically download and install all available Updates; or
    2. you may receive notice of or be prompted to download and install available Updates.

You shall promptly download and install all Updates and acknowledge and agree that the App or portions of it may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the App and be subject to all terms and conditions of this EULA.

  1. Third-Party Materials. The App may display, include, or make available third-party content (including data, information, applications, and other products, services, and/or materials) or provide links to third-party websites or services, including through third-party advertising (“Third-Party Materials”). You acknowledge and agree that we are not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect of it. We do not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party Materials. Third-Party Materials and links to it are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.
  2. Term and Termination.
    1. The term of this EULA commences when you download the App and will continue in effect until terminated by you or us as set out in this Section.
    2. You may terminate this EULA by deleting the App and all copies of it from your Mobile Device.
    3. We may terminate this EULA at any time without notice if we cease to support the App, which we may do in our sole discretion. In addition, this EULA will terminate immediately and automatically without any notice if you violate any of the terms and conditions of this EULA or our Terms of Use.
    4. Upon termination:
      1. all rights granted to you under this EULA will also terminate; and
      2. you must cease all use of the App and delete all copies of the App from your Mobile Device and account.
    5. Termination will not limit any of our rights or remedies at law or in equity.
  3. Our responsibility for loss or damage suffered by you
  1. We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both we and you knew it might happen.
  2. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.
  3. When we are liable for damage to your property. If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
  4. We are not liable for business losses. The App is for domestic and private use. If you use the App for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  5. Limitations to the App and the Services. The App and the Services are provided for general information and entertainment purposes only. They do not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the App or the Service. Although we make reasonable efforts to update the information provided by the App and the Service, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.
  1. Severability. If any provision of this EULA is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of this EULA will continue in full force and effect.
  2. Governing Law. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.
  3. Entire Agreement. This EULA, the Terms of Use [https://uk.ghostlifestyle.com/pages/terms-of-use], our Loyalty Program Terms [https://uk.ghostlifestyle.com/pages/loyalty-program-terms], Terms of Sale [https://uk.ghostlifestyle.com/pages/terms-of-sale], and our Privacy Policy [https://uk.ghostlifestyle.com/pages/privacy-policy] constitute the entire agreement between you and us with respect to the App and supersede all prior or existing understandings and agreements, whether written or oral, with respect to the App. 
  4. Waiver. No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder. In the event of a conflict between this EULA and any applicable purchase or other terms, the terms of this EULA shall govern.